Kustomer
AI customer service CRM that unifies conversations, automates workflows, and powers omnichannel CX for personalized support.
ContactAI Assistants & Agents
AI customer service CRM that unifies conversations, automates workflows, and powers omnichannel CX for personalized support. Built for teams that need faster decision-making.
- Pricing
- Contact
- Best for
- CX teams
AI customer service CRM that unifies conversations, automates workflows, and powers omnichannel CX for personalized support. Built for teams that need faster decision-making.
About Kustomer
AI customer service platform and CRM that solves fragmented customer experiences by providing a unified view of conversations, data, history, and context in one place. It enables CX teams to deliver personalized support, contextual guidance for reps, and actionable insights for leaders using built-in AI agents. Supports seamless orchestration of complex CX journeys at scale with features like proactive rep signals and intelligent routing.
Key Features
Contextual guidance for reps
Actionable insights for leaders
Unified view of every customer
Seamless orchestration at scale
AI Agents built right in
Unified data foundation
Proactive rep signals
Intelligent orchestration
Trust & compliance
Deep workflow integration
Easy setup
Best For & Use Cases
Best for
- • CX teams
- • support reps
- • CX leaders
Common use cases
- • Deploy AI agents
- • Deliver real-time insights
- • Orchestrate customer experiences
- • Unify channels for AI-powered service
- • Design and scale CX journeys
- • Automate workflows and routing
Pricing
Kustomer Pricing
Compare the public plan structure, billing cadence, and included capabilities at a glance.
Contact2 public plans
Plan
Kustomer AI
Pricing built around engaged conversations and customer outcomes
Talk to Sales
- AI Profiles
- External sources for AI
Product Information
What is this tool?
AI-powered support platform and customer service CRM that unifies customer data and conversations to deliver personalized omnichannel experiences.
Contact & Company
Contact not disclosed.
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