Privacy Policy

1. Information We Collect

We collect information to provide and improve our Services. The types of information we collect depend on how you interact with us.

• Account Information: When you create an account, we collect your name, email address, and a hashed password for authentication.
• User Content: We collect information you voluntarily provide, such as your saved favorite tools or lists.
• Communications: When you contact us for support or other inquiries, we collect your contact information and the contents of your messages.
• Device and Connection Information: IP address, browser type/version, device model, operating system, and language settings.
• Usage Data: Pages visited, links clicked, search queries, time/date of access, and interaction patterns.
• Location Information: We may derive approximate location from IP address; we do not collect precise GPS location without explicit consent.
• Cookies and Similar Technologies: We use cookies to operate and personalize the Services.

2. How and Why We Use Your Information (Legal Basis)

We process your information for specific purposes and only where we have a valid legal basis under applicable law, such as EU/UK GDPR.

• To provide and maintain our Services (performance of a contract).
• To communicate with you and provide support (legitimate interests).
• For security and fraud prevention (legitimate interests and legal obligation).
• For analytics and service improvement (legitimate interests or consent).
• For marketing and promotions with your consent.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with trusted third parties in limited circumstances.

• Service Providers: Hosting, analytics, and email providers under contractual data protection obligations.
• Legal and Safety Reasons: Compliance with law, protection of safety, fraud/security handling, and protection of rights/property.
• Business Transfers: Mergers, acquisitions, reorganizations, or asset sales.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide, protect, and improve our Services.

• Strictly Necessary cookies for core functionality.
• Performance cookies for analytics.
• Functional cookies to remember preferences.
• Targeting cookies may be used with advertising partners.
• You can manage cookie preferences in our cookie settings or your browser settings.

5. Data Retention

We retain personal information as long as necessary for the purposes collected, legal obligations, dispute resolution, and agreement enforcement.

• Account data is retained while your account is active and deleted in a timely manner when requested, subject to legal/operational needs.
• Anonymized or aggregated analytics data may be retained longer for statistics.

6. Data Security

We implement appropriate technical and organizational measures, including encryption, access controls, and security assessments. No method is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights such as access, rectification, erasure, restriction, portability, objection, and consent withdrawal.

• To exercise your rights, contact us at hello@toolbloom.ai. We respond in accordance with applicable law.

8. International Data Transfers

Our Services are hosted and operated in the United States. If you use our Services outside the U.S., your information may be transferred to and processed in the U.S. We use safeguards such as Standard Contractual Clauses where required.

9. Children's Privacy

Our Services are not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children.

10. Third-Party Links and Services

Our website may contain links to third-party services. We are not responsible for their privacy practices and encourage reviewing their policies.

11. Affiliate Disclosure

We may use affiliate links. If you purchase through such links, we may receive a commission at no extra cost to you.

12. Changes to This Privacy Policy

We may update this policy from time to time and will post updates on this page. Continued use of Services indicates acceptance of updates.