Ada
AI customer service agent that automates up to 84% of customer conversations for enterprises.
AI customer service agent that automates up to 84% of customer conversations for enterprises. Built for teams that need faster decision-making.
- Pricing
- Paid
- Best for
- enterprises
AI customer service agent that automates up to 84% of customer conversations for enterprises. Built for teams that need faster decision-making.
About Ada
AI customer service agent that autonomously resolves support issues to reduce costs, boost CSAT, and scale customer service for growing businesses. It powers billions of interactions with conversational AI, transforming support teams into growth engines. Features include enterprise-grade security, safety controls, and compliance for industries like financial services, gaming, retail, technology, and travel.
Key Features
+8 point increase in CSAT
42% reduction in agent average handle time
industry leading compliances
safety and accuracy controls
privacy-by-design
enterprise grade security
effortlessly automating 83% of customer conversations
Industry leading compliances
Safety and accuracy controls
Privacy-by-design
Enterprise grade security
Best For & Use Cases
Best for
- • enterprises
- • businesses
- • companies with at least 300,000 annual customer service conversations
Common use cases
- • transform customer service
- • AI CX for financial services
- • AI CX for gaming
- • AI CX for retail
- • AI CX for technology
- • AI CX for travel
Pricing
Ada Pricing
Pricing details are available on the official website.
Paid
Paid
Pricing details are available on the official website.
Pricing snapshot
Pricing snapshot unavailable. Refer to the official pricing page for latest details.
For the latest pricing, please visit this link:
www.ada.cxCaptured: Apr 12, 2026
FAQ
Ada is an AI customer service agent.
Enterprises and companies with at least 300,000 annual customer service conversations.
Financial services, gaming, retail, technology, and travel.
84% automated resolution rate on chat.
HIPAA, SOC2, GDPR, AIUC-1.
Yes, with safety and accuracy controls, privacy-by-design, independent annual penetration testing including LLMs, disaster recovery, and business continuity planning.
Similar Tools
AI workspace that turns prompts into living software systems with projects for memory, AI agents for intelligence, and automations for execution.
AI email assistant that automates inbox organization, writing, searching, and scheduling for Gmail and Google Workspace users.
AI research assistant that searches, summarizes, extracts data from, and chats with over 125 million papers for scientific research.
AI notetaker that transcribes, summarizes, searches, and analyzes team meetings across video platforms.
Work AI platform providing AI assistants and agents for enterprise search, content creation, and automation using company knowledge.
Vectara is the Enterprise Agent Platform for building governed, grounded, auditable AI agents with retrieval, orchestration, and always-on governance.
