Crisp
AI-powered multichannel messaging platform that centralizes customer support, marketing, and sales conversations.
FreemiumChat & Conversation
AI-powered multichannel messaging platform that centralizes customer support, marketing, and sales conversations. Built for teams that need faster decision-making.
- Pricing
- Freemium
- Best for
- Customer support teams
AI-powered multichannel messaging platform that centralizes customer support, marketing, and sales conversations. Built for teams that need faster decision-making.
About Crisp
Crisp is an all-in-one AI-powered multichannel messaging platform designed to automate customer inquiries and streamline team communications across channels like chat, email, WhatsApp, and Messenger. It offers shared inboxes, AI agents, knowledge bases, support CRM, and analytics to help teams handle conversations efficiently. Built for businesses from solopreneurs to enterprises to reduce manual work and improve support performance.
Key Features
Chat widget
Shared inbox
Knowledge base
Support CRM
Support analytics
AI agents
Automations
AI Helpdesk
Shared Inbox
Knowledge Base
Support Analytics
Best For & Use Cases
Best for
- • Customer support teams
- • Marketing teams
- • Sales teams
- • Solopreneurs
- • Early-stage companies
- • Small companies
- • Medium-sized businesses
- • Large-scale companies
Common use cases
- • Automate 50% of customer inquiries with AI
- • Centralize inbound messages from multiple channels
- • Enable self-service with knowledge bases
- • Build internal workflows for faster replies
- • Organize customer data and track team performance
Pricing
Crisp Pricing
Compare the public plan structure, billing cadence, and included capabilities at a glance.
Freemium5 public plans
Plan
Free
$0/month
per workspace, free forever
- 2 seats included, 100 customer profiles
- Website chat widget
FAQ
Yes, 14 days free trial for any plan with all Crisp features and no card required.
Yes, Free plan forever for solopreneurs and entrepreneurs with website chat widget and 2 seats.
Free ($0), Mini ($45 per month per workspace), Essentials ($95 per month per workspace), Plus ($295 per month per workspace), and Enterprise with custom pricing.
Yes, flat pricing per workspace with no limits on the number of conversations.
Free: 2 seats, Mini: 4 seats, Essentials: 10 seats, Plus: 20+ seats. Additional agents at $10 per month.
Chat widget, email, WhatsApp, Messenger, and omnichannel inbox.
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